What data do AI features use?

AI features send your prompt and the workspace content needed to answer — such as your handbook, conversation summaries, search results, and facts Ask has saved about you — to the model that fulfills the request. FabricLoop does not use customer content to train models without explicit consent.

What is sent

1. The text (or voice transcript) you submit to Loop, FabricLoop's built-in assistant behind Ask and Voice AI, or to another agent.
2. Workspace context the feature needs to respond. For Ask, that can include the handbook note, summaries of channels and direct messages you can see, search hits from notes and messages you can open, and the facts saved in your Memory.
3. Content stays inside what you can already open. Ask does not read channels, direct messages, notes, or files that are closed to you.

MCP connections are limited to the tools and workspace you approved on the consent screen. You can revoke a client at any time.

Where to read the full policy

1. Open Privacy Policy — or Settings → Privacy in the app.
2. See how we share data with AI model providers (Anthropic, OpenAI) when you use AI features.
3. For the current subprocessor list, open the Security page. Enterprise customers can also email dpo@fabricloop.com.

Tips

• You can edit or delete a saved fact about you from Ask’s Memory screen. Tap Undo on Saved to memory when a fact has just been written.
• Owners and admins can manage agent spend and the workspace plan if they want tighter control over how often models are called.
• HIPAA is available on request through a Business Associate Agreement — contact us to discuss a BAA. It is not a self-serve checkbox.

Related

• Can I limit AI usage for my workspace?
• How do I connect MCP tools like Cursor, Claude, or ChatGPT?
• What is Ask?
• AI & Agents

Still stuck?

Contact us or browse all help topics.